Kernel Oil commitment to Service
Customer Service Support at our organization is committed to providing
support in addressing all the needs of our customers.
Mr. Widodo Ratanachaitong, Managing Director, Kernel Oil Pte Ltd, is committed
to lay the foundations of excellent customer service from the beginning.
We do not subcontract any services support, we prefer to
puts you directly in touch with professional people, and
understand the quality of our products and services very well.
In Kernel Oil Pte Ltd, our commitment to you, our customers, are:
• Quick Response – We will listen to you to understand what
You want from our services. We aim to deliver the right
time, high quality services.
• Provide appropriate information – We want to provide the right information
in a way that is understandable. We want to make that clear guidance and
• Professional Approach – Our staff, guided by managing director Mr.
Good and training to do their jobs well.
• Have a good attitude – We listen to the ideas to be adapted as
approach to meet customer needs. We assist in
meet regulatory requirements.
• Accuracy – Our work aims to obtain efficient results
desired. In addition, we opted out for ongoing communication
and provide feedback from customers, to help us in
develop suggestions and guiding us. This is a great advantage
in collecting and providing customer needs.
• Integrity – we will always do business with you ethically and
professional. This approach is very important for Kernel Oil Pte Ltd and
beneficial to both customers and employees.